FAQ & Safety

Your Safety Matters to Us!


At Big Bell Ice Cream Company, safety is our top priority for anyone approaching one of our ice cream trucks. We understand the excitement that comes with the prospect of indulging in delicious treats, but it’s crucial to remember to exercise caution, especially around moving vehicles. That’s why we adhere to strict safety protocols and ensure that our drivers are trained to prioritize the safety of pedestrians and customers alike. Whether you’re a child eagerly awaiting your favorite ice cream or an adult enjoying a sweet treat, we urge everyone to stay alert, obey traffic laws, and approach our trucks with care to ensure a safe and enjoyable experience for all.

Safety Reminders:

  • When the ice cream truck visits your home or school, remember to WALK, not run, when approaching or leaving the ice cream truck.
  • Look both ways before crossing the street.
  • Cross at the rear of the vehicle.
  • Don’t ever get into or onto an ice cream truck. The driver might not see you if you are behind the truck.



Questions? We have answers! Browse our FAQ section for quick help and useful tips.

No, sorry. We prefer to take orders on the phone in order to deliver a more personal level of customer service. When you call in your order, it gets placed right away. Also, we can tell you availability and cost. We do accept faxes.

Yes! We can order many things not listed on our ice cream page.
Give us a call and we will be happy to work with you.

No, we do not. We do, however, rent ice cream trucks for catering events.

No, we don’t make ice cream, we’re a wholesaler. We purchase most of our ice cream from Blue Bunny and Chocolate Shoppe.

Some delivery options are available. Please call us for more information at (612) 729-5205.

You’ll need:

  • A commercial freezer
  • Business Insurance as well as auto insurance
  • Vehicle to sell ice cream
  • License for the city in which you want to sell

If you need additional help; please call and schedule an appointment with James.  He will be happy to help you get started!

Dry ice is solid carbon dioxide (CO2) at a temperature of around -78.5°C (-109.3°F). Unlike regular ice, it doesn’t melt into a liquid; instead, it sublimates directly into carbon dioxide gas, making it ideal for a variety of cooling applications.

Dry ice has numerous applications, including:

  • Cooling and preserving perishable goods during shipping and storage.
  • Creating special effects in the entertainment industry, such as fog or smoke effects.
  • Cleaning and blasting surfaces in industrial settings.
  • Keeping food and beverages cold at events and parties.
  • Medical and scientific uses, such as preserving biological samples or transporting vaccines.

While dry ice is generally safe when handled properly, it can be hazardous if not used correctly. Direct contact with dry ice can cause frostbite or burns, so it’s essential to wear protective gloves when handling it. Additionally, dry ice should only be used in well-ventilated areas to prevent the buildup of carbon dioxide gas, which can displace oxygen.

The longevity of dry ice depends on various factors, including the quantity used, the insulation of the container, and ambient temperature. In general, dry ice sublimates at a rate of about 5-10 pounds every 24 hours in a typical cooler. However, this rate can vary, so it’s essential to plan accordingly for your specific needs.

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Big Bell Ice Cream Company is committed to safety and providing valuable information for our customers. Visit our FAQ and safety page for more information.